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 Store Policies

Listed below are our store's shipping and return policies. If you have any questions, please utilize the 'Contact Us' page to make your inquiry.

Our system uses actual product weight and packaging to determine shipping costs based on UPS.
To view shipping charges and options, please select the 'Shipping Rates/Checkout' button on the cart page.

SHIPPING POLICY

Most orders will be shipped within 1-2 business days of order confirmation. Some large or heavy items can only be sent via Freight (indicated during checkout). Actual delivery times will vary based on method of shipment chosen and your address.



We will deliver local orders over $500 for FREE! Call us before 2 PM and you will have your order delivered to your doorstep today!



RETURN POLICY

All returned items must be returned in their original boxes and properly packaged to avoid damage in shipping. No returns will be accepted after 30 days from the date of purchase or in used condition. All returned items are subject to a 15% restocking and handling fee plus freight both ways. Items returned in damaged or severely used condition which cannot be resold as new have a 20% restock fee. All returned items are subject to inspection for use and damage before credit is issued. You may incur additional charges if product is returned in used condition. We will assist our customers in working with manufacturers for any manufacturer warranty claims for our products.




 
 

Come and see our new guitar wall! Get extra discounts on a case, stand, and amp with purchase of any guitar! Print this page and bring it in and receive an additional 10% off any purchase over $200 (not valid with any other sales or specials).


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